Warranty Information
Your Peace of Mind: Comprehensive Warranty Coverage
At Collision Buddy, we stand behind our work with industry-leading warranty coverage. When you choose us for your auto body and mechanical needs in Woodland Hills, you're not just getting expert service - you're getting long-term protection for your investment.
Our Warranty Promise
Quality Workmanship Guarantee Every repair meets or exceeds manufacturer specifications and industry standards.
Written Warranty Protection All warranties are provided in writing with clear terms and coverage details.
No Hidden Conditions Transparent warranty terms with no surprise exclusions or fine print gotchas.
Lifetime Paint Warranty
What's Covered
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Paint Adhesion: Protection against peeling, flaking, or lifting of paint
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Color Match: Guarantee that paint color will remain consistent and fade-resistant
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Clear Coat Protection: Coverage against clear coat failure, chalking, or hazing
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Workmanship: Complete refinishing process including surface preparation
What's Not Covered
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Damage from accidents or collisions
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Normal wear from road debris or stone chips
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Damage from improper maintenance or aftermarket modifications
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Acts of nature (hail, flooding, vandalism)
12-Month Mechanical Warranty
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What's Covered
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Engine Repairs: Diagnostics, gasket replacement, timing components, and fluid services
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Brake Systems: Pads, rotors, brake lines, master cylinders, and ABS components
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Suspension Work: Shocks, struts, springs, ball joints, and alignment services
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Electrical Systems: Alternators, starters, batteries, and diagnostic work
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A/C Systems: Compressor replacement, refrigerant service, and heating repairs
Coverage Details
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Duration: 12 months from service completion date
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Coverage: Both parts and labor included
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Mileage: No mileage restrictions during warranty period
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Diagnosis: Free diagnosis of any warranty-related issues
What's Not Covered
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Normal wear items (wipers, bulbs, fuses, filters)
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Damage from accidents, collisions, or misuse
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Aftermarket modifications or non-OEM parts
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Issues unrelated to work we performed
How to Make a Warranty Claim
Step 1: Contact Us Call (818) 600-0106 at the first sign of any warranty-related issue.
Step 2: Inspection Bring your vehicle to our facility for inspection and diagnosis.
Step 3: Documentation We'll review your service records and warranty documentation.
Step 4: Repair Authorization If covered under warranty, repairs will be authorized immediately.
Step 5: Quality Repair Warranty repairs receive the same attention to detail as original work.
Contact Us About Warranties
Questions about warranty coverage? Our service advisors are happy to explain all warranty terms and conditions, contact us today.
Our body shop provides complimentary estimates for all services, prioritizing transparency and informed decision-making. Our experienced technicians offer detailed assessments of repair needs, ensuring clear understanding of scope and cost. This commitment to upfront pricing empowers customers to navigate their vehicle's repair journey with confidence and
ease.
We accept multiple payment methods, including direct insurance payments for seamless transactions. Our priority is to ensure a hassle-free experience, guiding you through the payment process with expertise and care.
The duration of collision repairs varies and is contingent upon several factors. The extent of damages plays a crucial role, with minor repairs generally taking less time than extensive restoration. Availability of required parts also influences the timeline, as sourcing specific components may affect the repair schedule. Additionally, for insurance claims, the responsiveness of the insurance company in assessing the damages contributes to the overall timeframe. While we strive to complete repairs promptly without compromising quality, our foremost commitment is to deliver thorough and precise restoration, ensuring your vehicle is back on the road in optimal condition.
We offer free virtual estimates for Collison damages through photo and video submissions, providing an initial understanding of repair needs. However, underlying damages beyond the surface may not be immediately visible and could impact the final bill. Our transparent approach ensures any potential additional repairs are discussed before proceeding, ensuring a comprehensive collision repair process. For all other services we need to inspect the vehicle in person, and you might have to leave the car at the shop for a few hours for diagnostics.
We provide comprehensive auto body and mechanical repair services including collision repair, paint services, electrical diagnostics, brake services, headlight and taillight restoration, mechanical and engine services, and body frame work. See our services here.
Yes, we provide complimentary towing to our Woodland Hills facility.
We're located at 5339 Comercio Way, Woodland Hills, CA 91364, south of Ventura Blvd, right behind Torrosian Kitchen & Bath showroom. We serve customers throughout Los Angeles County, including Tarzana, Calabasas, and surrounding areas.
FAQS
Proudly serving Woodland Hills, Tarzana, and Calabasas with over 67 years of automotive excellence. Our certified auto body and mechanical repair specialists provide comprehensive collision repair, expert paint matching, and complete mechanical services.
